Hospital Unit Secretary - Patient Care Coordinator

Brigham & Women's Faulkner Hospital; Boston (MA); On-site; USD 48,000 - 60,000; Full time

Job summary

Brigham and Women's Faulkner Hospital in Boston is seeking aUnit Secretary to support the Nursing Director and the Unit Based Patient Care Team. The role combines secretarial duties with frontline clinical operations, answering calls, scheduling tests, coordinating admissions, and maintaining medical records to ensure a smooth patient flow.

The successful candidate will work across departments with the care team, uphold CARE standards, and help deliver family-centered care while protecting

Qualifications

• Performs a wide range of secretarial duties to support unit operations.
• Coordinates discharges, transfers and admissions to ensure efficient operation.
• Maintains patient records per hospital policies.

Responsibilities

• Answers unit phones and relays messages accurately.
• Schedules patient tests, appointments, and consults as directed.
• Maintains patient charts and medical records per policy.
• Coordinates logistics of patient discharge including transportation and equipment.
• Uses bed management and reporting systems to reflect unit activity.
• Communicates with the healthcare team via VOCERA and other channels.

Job description

Brigham and Women's Faulkner Hospital in Boston is seeking aUnit Secretary to support the Nursing Director and the Unit Based Patient Care Team. The role combines secretarial duties with frontline clinical operations, answering calls, scheduling tests, coordinating admissions, and maintaining medical records to ensure a smooth patient flow.

The successful candidate will work across departments with the care team, uphold CARE standards, and help deliver family-centered care while protecting