Unit Secretary: Patient Care Admin & Records

UMass Memorial Health; Marlborough (MA); On-site; USD 24,000 - 39,000; Full time

Job summary

UMass Memorial Health in Marlborough, MA is seeking a dedicated Hospital Administrative Clerk to support the Emergency Department unit with clerical and clinical tasks. The role focuses on accurate record handling, transcription of orders, and clear communication among care-team members.

The position is non-exempt and full-time (40 hours/week), with daytime shifts (9:00 AM–5:30 PM). A high school diploma is required; Medical Assistant certification is preferred.

Qualifications

• Proficient computer skills and basic software familiarity.
• Strong interpersonal and communication abilities.
• Ability to prioritize tasks and stay organized in a fast-paced unit.
• Must understand and follow complex oral and written instructions.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Perform clerical functions on the patient care unit and other areas as assigned.
• Assemble patient records and file important documents.
• Transcribe physician orders accurately and timely; initiate orders via order entry system.
• Facilitate communication and coordinate unit activities; answer calls and greet visitors.
• Manage mail, inventory of forms and stationary, and assist supervisor with admin duties as needed.

Skills

Computer skills

Interpersonal communications

Prioritization and organization

Follow complex instructions

Education

High School diploma/GED

Medical Assistant certification

Medical terminology coursework

Tools

Meditech

Job description

UMass Memorial Health in Marlborough, MA is seeking a dedicated Hospital Administrative Clerk to support the Emergency Department unit with clerical and clinical tasks. The role focuses on accurate record handling, transcription of orders, and clear communication among care-team members.

The position is non-exempt and full-time (40 hours/week), with daytime shifts (9:00 AM–5:30 PM). A high school diploma is required; Medical Assistant certification is preferred.