Unit Secretary - Front Desk & Patient Care Admin

C100 UMass Memorial Medical Center, Inc.; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Signing bonus (possible)

Job summary

UMass Memorial Health is seeking an entry-level unit receptionist/clerical assistant to support patient care units and related duties in a fast-paced hospital environment.

The role requires basic education, strong communication, and the ability to manage multiple priorities while handling confidential information with professionalism. Employment offers a non-exempt schedule with potential signing bonus eligibility discussed during interview.

Qualifications

• Equivalent to high school plus additional specialized training.
• Knowledge of a variety of office procedures and operation of office equipment such as computer.
• Ability to handle multiple priorities and effective communication.

Responsibilities

• Perform clerical activities for efficient patient care unit functions.
• Serve as unit receptionist directing patients and visitors; answer calls and relay messages.
• Transcribe physician orders and enter into the system per standard procedures.
• Maintain patient charts, medical records and census information.
• Schedule patients for consults and transport; ensure appropriate chart preparation.
• Arrange admissions, transfers, discharges and patient transportation.
• Maintain a clean, orderly work area and assist with supply and dispatch tasks.

Skills

Multi-tasking

Effective communication

Customer service

Office procedures

Education

High school diploma or equivalent

Tools

Computer

Job description

UMass Memorial Health is seeking an entry-level unit receptionist/clerical assistant to support patient care units and related duties in a fast-paced hospital environment.

The role requires basic education, strong communication, and the ability to manage multiple priorities while handling confidential information with professionalism. Employment offers a non-exempt schedule with potential signing bonus eligibility discussed during interview.