ER Unit Secretary & Administrative Support (Part-Time)

UMass Memorial Health; United States; On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health seeks a patient care unit support role under the Nurse Director. You will perform clerical and clinical duties to support unit operations, including records handling, order transcription, and interdepartmental communication.

The position emphasizes accuracy, organization, and strong patient-facing skills. A 40-hour schedule is typical; non-exempt status with potential signing bonus eligibility is described.

Qualifications

• Required: Computer skills; Excellent interpersonal and communication skills; Strong prioritization and organizational abilities.
• Preferred: Medical Assistant certification; Classes in medical terminology.

Responsibilities

• Perform clerical functions on the patient care unit and related areas.
• Assemble patient records and file documents.
• Maintain up-to-date records and appropriate forms.
• Transcribe and initiate physician orders accurately and timely.
• Facilitate communication and coordinate unit activities.
• Answer phones and relay messages promptly.
• Greet visitors and direct staff.
• Manage mail and forms inventory.
• Assist management with administrative duties.

Skills

Computer skills

Interpersonal skills

Prioritization

Organization

Education

High School diploma/GED

Medical Assistant certification preferred

Medical terminology classes preferred

Tools

Meditech

Job description

UMass Memorial Health seeks a patient care unit support role under the Nurse Director. You will perform clerical and clinical duties to support unit operations, including records handling, order transcription, and interdepartmental communication.

The position emphasizes accuracy, organization, and strong patient-facing skills. A 40-hour schedule is typical; non-exempt status with potential signing bonus eligibility is described.