Unit Secretary & Care Coordination Specialist

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 25,000 - 33,000; Full time

Job summary

Penn Medicine seeks a detail-oriented Unit Secretary to support the health care team on the patient care unit. Under the nurse manager, the role handles clerical operations, reception, and data entry, helping ensure smooth patient flow and accurate information.

The position emphasizes communication with nursing staff, patients, and families; adherence to HIPAA and safety standards; and collaboration to support unit operations, transport coordination, supply management, and emergency response as

Qualifications

• Requires strong communication and interpersonal skills to interact with patients, families and clinical staff.
• Demonstrates ability to manage multiple clerical tasks in a fast-paced hospital unit.
• Understands privacy rules and protects patient information per HIPAA policies.

Responsibilities

• Answers incoming calls, relays messages, and communicates with nursing staff about patient needs.
• Assists with patient transport coordination and supply management to support unit operations.
• Maintains patient charts and assists with documentation and data entry in the EHR.
• Supports safety protocols, patient identification, and emergency communications as needed.

Skills

Communication

Teamwork

Prioritization

HIPAA compliance

Education

High School Diploma or GED

Tools

EHR systems

Job description

Penn Medicine seeks a detail-oriented Unit Secretary to support the health care team on the patient care unit. Under the nurse manager, the role handles clerical operations, reception, and data entry, helping ensure smooth patient flow and accurate information.

The position emphasizes communication with nursing staff, patients, and families; adherence to HIPAA and safety standards; and collaboration to support unit operations, transport coordination, supply management, and emergency response as