Unit Operations Coordinator – Patient Throughput

500 Baystate Wing Hospital; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Baystate Wing Hospital seeks a unit secretary to coordinate patient information, admissions, discharges, and throughput. You will support nurses, manage bed availability, and handle charting across OA Gold and CIS while relaying information to the care team.

The role requires strong computer skills, familiarity with hospital software, and the ability to complete a dysrhythmia course within six weeks. A supportive team environment and patient-family centered care are emphasized.

Qualifications

• GED or HiSET required.
• Must be computer literate and able to use multiple hospital software systems.
• Must be able to complete dysrhythmia course (telemetry) within 6 weeks of hire.

Responsibilities

• Bed management and admissions coordination with nursing leadership.
• Maintain accurate patient records and manage discharge documentation.
• Communicate with departments for priority tests and discharge needs.
• Serve as unit greeter and staff support, coordinating staffing and coverage.
• Maintain unit logs and charts, process Medicare forms, and prepare charge tickets.

Skills

Computer literate

Interpersonal skills

Dysrhythmia course (telemetry) within

Education

GED or HiSET

Tools

OA Gold

C Word

SMS

CIS

Premise

BMD

PCM Auditor

PeopleSoft

Staples

Koronos

Job description

Baystate Wing Hospital seeks a unit secretary to coordinate patient information, admissions, discharges, and throughput. You will support nurses, manage bed availability, and handle charting across OA Gold and CIS while relaying information to the care team.

The role requires strong computer skills, familiarity with hospital software, and the ability to complete a dysrhythmia course within six weeks. A supportive team environment and patient-family centered care are emphasized.