Unit Operations & Bed Management Coordinator

baystatehealth; Springfield (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Baystate Health is seeking a Unit Coordinator to support patient information processing, medical records organization, and smooth unit operations. You will act as a liaison among staff, patients, and families, facilitating admissions, discharges, and transfers as part of daily bed management.

Responsibilities include maintaining charts, serving as unit receptionist, and coordinating with nursing and support staff to ensure efficient patient flow and timely documentation.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage patient records and documentation.
• Proficient with hospital information systems and multi-tasking.

Responsibilities

• Coordinate bed management and patient throughput on the unit.
• Serve as receptionist for visitors and relay information to staff.
• Maintain patient charts and ensure discharge/transfer documentation is complete.
• Facilitate communication among staff and departments to support unit operations.
• Assist with orientation of patients and families to the unit.

Skills

Communication

Organization

Customer service

Education

High school diploma

Tools

MS Word

OA Gold

SMS

CIS

Premise

BMD

PeopleSoft

PCM Auditor

Kronos

Staples

Job description

Baystate Health is seeking a Unit Coordinator to support patient information processing, medical records organization, and smooth unit operations. You will act as a liaison among staff, patients, and families, facilitating admissions, discharges, and transfers as part of daily bed management.

Responsibilities include maintaining charts, serving as unit receptionist, and coordinating with nursing and support staff to ensure efficient patient flow and timely documentation.