Unit Manager: UI Modernization Lead

Employment Development Department; California (MO); Hybrid; USD 80,000 - 99,000; Full time

Job summary

Employment Development Department in California is seeking a Unit Manager to lead modernization initiatives within the Unemployment Insurance Branch. The role focuses on guiding teams through the transition from legacy systems to an integrated CMS, while shaping policies and processes that improve service delivery for Californians.

The position emphasizes collaboration with technical experts and business leaders and may offer a hybrid work schedule.

Responsibilities

• Lead project teams driving modernization efforts from legacy platforms to a new, integrated, efficient claims management system
• Develop policies, business process improvements, and operational guidance that directly shape the future of the UI program
• Partner with technical experts, business leaders, and stakeholders across the department
• Help ensure Californians receive timely, accurate, and accessible services during critical moments in their lives

Job description

Employment Development Department in California is seeking a Unit Manager to lead modernization initiatives within the Unemployment Insurance Branch. The role focuses on guiding teams through the transition from legacy systems to an integrated CMS, while shaping policies and processes that improve service delivery for Californians.

The position emphasizes collaboration with technical experts and business leaders and may offer a hybrid work schedule.