Senior Program Manager – Claims System Modernization (Hybrid)

Nanosoft Consulting Talent Page; Lansing (MI); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A consulting firm is seeking a Senior Program Manager to oversee a significant claims management system implementation for the Unemployment Insurance Agency. This hybrid-remote role requires 10+ years of experience in managing major system implementations, with a strong background in vendor management and communication with executive leadership. Familiarity with the State of Michigan's methodologies is a plus. Candidates should be skilled in strategic planning, project governance, and managing project execution within established budgets and timelines.

Qualifications

• 10+ years managing major system implementations and/or modernization programs.
• Experience in insurance or claims management preferred but not required.
• Prior experience with State of Michigan's methodologies is desirable.

Responsibilities

• Oversee large, multi-year implementation of new claims management system.
• Coordinate project delivery work in accordance with methodology.
• Manage project artifact capture and ensure conformity to budgets and timelines.

Skills

Vendor management

Strategic planning

Stakeholder communication

Project management methodology

Tools

Project Portfolio Management (PPM) tool

Job description

A consulting firm is seeking a Senior Program Manager to oversee a significant claims management system implementation for the Unemployment Insurance Agency. This hybrid-remote role requires 10+ years of experience in managing major system implementations, with a strong background in vendor management and communication with executive leadership. Familiarity with the State of Michigan's methodologies is a plus. Candidates should be skilled in strategic planning, project governance, and managing project execution within established budgets and timelines.