SUPERVISOR I

Employment Development Department; California (MO); Hybrid; USD 80,000 - 99,000; Full time

Job summary

Employment Development Department in California is seeking a Unit Manager to lead modernization initiatives within the Unemployment Insurance Branch. The role focuses on guiding teams through the transition from legacy systems to an integrated CMS, while shaping policies and processes that improve service delivery for Californians.

The position emphasizes collaboration with technical experts and business leaders and may offer a hybrid work schedule.

Responsibilities

• Lead project teams driving modernization efforts from legacy platforms to a new, integrated, efficient claims management system
• Develop policies, business process improvements, and operational guidance that directly shape the future of the UI program
• Partner with technical experts, business leaders, and stakeholders across the department
• Help ensure Californians receive timely, accurate, and accessible services during critical moments in their lives

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Position Details

• Job Code #: JC-532733
• Position #(s): 280-379-4800-037
• Working Title: Unit Manager
• Classification: SUPERVISOR I
• Salary: $7,172.00 - $8,910.00
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• # of Positions: 1
• Work Location: Sacramento County
• Telework: Telework
• Job Type: Permanent, Full Time
• Work Shift: 8:00am - 5:00pm
• Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Join the Team Modernizing California's Unemployment Insurance System!

The Unemployment Insurance Branch (UI) is looking for a dynamic and forward-thinking Supervisor I (SUP I) to help lead one of the most impactful digital transformation efforts in state government --modernizing our UI business systems and processes.

This is your chance to step into a pivotal leadership role where innovation, service, and technology come together. Let's make a difference in the lives of Californians - come join us!

What You'll Do

• Lead project teams driving modernization efforts from legacy platforms to a new, integrated, efficient claims management system
• Develop policies, business process improvements, and operational guidance that directly shape the future of the UI program
• Partner with technical experts, business leaders, and stakeholders across the department
• Help ensure Californians receive timely, accurate, and accessible services during critical moments in their lives

What are we doing? EDD is enhancing the way we deliver services to better serve California's diverse communities.

Here in the Unemployment Insurance (UI) Branch, we are seeking motivated individuals with top-notch analytical, communication, and organizational skills, who value an empowering work environment. This is a great opportunity if you are looking to be part of a dynamic, high-profile business team.

We're responsible for the modernization of business systems and processes for UI. As the leader of the Integrated Systems Unit, you will oversee the team's planning, organization, and work completion for mission-critical related to the Integrated Claims Management System (CMS) project. You will ensure tasks and progress are communicated promptly and accurately for the Integrated Systems Unit and oversee the documentation, communication, and resolution of issues. You will collaborate with other teams to resolve cross-functional issues, coordinate with vendors to implement system functionality, and conduct research and make recommendations to enhance IT processes and support EDD's business and project management functions. You will also participate in and oversee various project workgroups developing and supporting the implementation of innovative solutions to address regulatory, policy, and process enhancements across the Department.

We are looking for an individual who is flexible and comfortable in an evolving, startup environment with a lot of change.

We value commitment to outstanding service, teamwork, integrity, communication, and a healthy work/life balance. To view the full duties and responsibilities, please see the "position statement" linked to this advertisement.

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise.

All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the EDD's policies.

This position exists at 1416 9th Street, Sacramento, CA 95814.

This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month.

You will find additional information about the job in the Duty Statement.

Examination/Assessment

If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Final Filing Date: 10/1/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.