Unit Coordinator: Patient Flow & Admin (Day Shift)

massgeneralbrigham; Dover (NH); On-site; USD 24,000 - 43,000; Full time

Job summary

Wentworth-Douglass Hospital in Dover, NH seeks an administrative support specialist to assist clinicians and staff on an inpatient unit. You will liaise with patients, families, and medical teams, organize priorities, and maintain confidentiality of patient information.

Responsibilities include coordinating admissions, discharges, transfers, scheduling tests, and entering data into the electronic medical record. This per diem role requires strong MS Office skills and excellent communication.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Proficiency with MS Office and medical terminology.
• Strong verbal and written communication and time management.

Responsibilities

• Perform clerical/administrative duties to support floor/unit operations.
• Greet patients, families, and staff professionally in person and by phone.
• Enter admissions/discharges/ transfers into the EMR accurately.
• Coordinate consultations, tests, procedures, and transportation.
• Support payroll and staff scheduling as needed; may assist supervisor.
• Manage information flow at the nursing station and unit.

Skills

Office procedures

MS Office

Medical terminology

Proofreading

Phone system

Time management

Communication skills

Interpersonal skills

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Job description

Wentworth-Douglass Hospital in Dover, NH seeks an administrative support specialist to assist clinicians and staff on an inpatient unit. You will liaise with patients, families, and medical teams, organize priorities, and maintain confidentiality of patient information.

Responsibilities include coordinating admissions, discharges, transfers, scheduling tests, and entering data into the electronic medical record. This per diem role requires strong MS Office skills and excellent communication.