Unit Clerk & Care Coordinator - First Shift

Complete Care Management; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Daily pay

Competitive pay

Career advancement opportunities

Job summary

Complete Care seeks a high-energy Unit Clerk to serve as the administrative heartbeat of our unit on a full-time first shift. You will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

You will greet residents, assist with admission paperwork, manage calls and inquiries, maintain confidentiality, and collaborate with nursing and administrative staff.

Qualifications

• Education: High school diploma or equivalent.
• Certification: Active CNA license required.
• Technical skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal skills: Excellent written and verbal communication with a customer-service mindset.
• Organization: Strong organizational skills and ability to prioritize tasks independently.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Responsibilities

• Welcome new residents and assist with admission paperwork.
• Coordinate communication among residents, families, staff and external partners.
• Manage incoming calls, electronic communications, and in-person inquiries.
• Collaborate with nursing and administrative staff to address resident needs.
• Maintain confidentiality and professional standards in all interactions.

Skills

Strong communication

Customer service mindset

Organization

Flexibility

Education

High school diploma or equivalent

Active CNA license

Tools

Basic computer skills

Data entry systems

Job description

Complete Care seeks a high-energy Unit Clerk to serve as the administrative heartbeat of our unit on a full-time first shift. You will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

You will greet residents, assist with admission paperwork, manage calls and inquiries, maintain confidentiality, and collaborate with nursing and administrative staff.