Unit Clerk & CNA – First Shift, DailyPay & Growth

Complete Care, Inc.; Madison (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

DailyPay

Competitive Pay

Career Advancement Opportunities

Job summary

Complete Care, Inc. in Madison, WI seeks a high-energy Unit Clerk to serve as the administrative heartbeat of the unit. In this full-time, first‑shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure high-quality care and smooth daily operations.

The ideal candidate has a high school diploma, CNA certification, and solid computer skills, with strong communication and organizational abilities to thrive in a busy healthcare setting.

Qualifications

• Education: High school diploma or equivalent.
• Certification: Active CNA license required.
• Technical Skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.
• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.
• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.
• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.
• Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Skills

Basic computer proficiency

Education

High school diploma or equivalent

Job description

Complete Care, Inc. in Madison, WI seeks a high-energy Unit Clerk to serve as the administrative heartbeat of the unit. In this full-time, first‑shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure high-quality care and smooth daily operations.

The ideal candidate has a high school diploma, CNA certification, and solid computer skills, with strong communication and organizational abilities to thrive in a busy healthcare setting.