Unit Clerk - First Shift | Resident Care & Admin

Complete Care - Illinois; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid daily pay

Competitive pay

Career advancement opportunities

Job summary

Complete Care - Illinois in Chicago, IL seeks a high-energy Unit Clerk for the full-time First Shift to be the administrative heartbeat of the unit, greeting residents, coordinating communications, and supporting clinical teams to ensure smooth daily operations.

In this role you will manage admissions paperwork, follow up with new admissions, handle calls and inquiries, and collaborate with nurses and staff while upholding confidentiality and professional standards.

Qualifications

• High school diploma or equivalent.
• Basic computer proficiency for data entry and communication systems.
• Excellent written and verbal communication with a strong customer-service mindset.
• Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
• Flexibility to maintain a flexible weekday schedule based on facility needs.

Responsibilities

• Greet new residents and assist with admission paperwork.
• Follow up with new admissions to ensure a seamless, positive transition.
• Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
• Collaborate with nursing and administrative staff to address resident needs promptly.
• Maintain confidentiality and interact professionally with visitors and state agencies.

Skills

Basic computer proficiency

Interpersonal skills

Organization

Flexibility

Education

High school diploma or equivalent

Job description

Complete Care - Illinois in Chicago, IL seeks a high-energy Unit Clerk for the full-time First Shift to be the administrative heartbeat of the unit, greeting residents, coordinating communications, and supporting clinical teams to ensure smooth daily operations.

In this role you will manage admissions paperwork, follow up with new admissions, handle calls and inquiries, and collaborate with nurses and staff while upholding confidentiality and professional standards.