Unit Clerk

RWJBarnabas Health; Somerville (NJ); On-site; USD 24,000 - 27,000; Full time

Job summary

RWJBarnabas Health’s Somerset campus seeks a Unit Clerk to support the Emergency Department by coordinating admissions, transfers, and discharges, entering physician orders, and maintaining patient records in the EMR system. You will be the central point of communication, helping nursing and clinical teams run smoothly and ensuring a welcoming environment for patients and families.

A high school diploma or equivalent is preferred, along with clerical or customer service experience.

Qualifications

• High school diploma or equivalent preferred.
• Experience in clerical, administrative, or customer service roles valued.
• Knowledge of medical terminology, EMR, physician order entry, and healthcare documentation preferred.

Responsibilities

• Welcoming patients, families, visitors, and physicians with excellent service.
• Answering phones, call bells, and intercoms; directing requests to appropriate staff.
• Coordinate admissions, transfers, and discharges; update patient information.
• Enter physician orders and update patient records in EMR.
• Prepare, organize, and maintain unit reports and documentation.
• Support daily nursing station operations and maintain organized work areas.
• Collaborate with clinicians to promote efficient workflows and patient care.

Skills

Customer service

Multi-tasking

Communication

Computer skills

Electronic health records

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Job Title: Unit Clerk

Location: RWJUH Somerset

Department Name: Emergency Department

Req #: 0000263045

Status: Hourly

Shift: Day

Pay Range: $17.30 - $19.63 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Clerk, you'll play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you'll collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Clerk, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.
• Entering physician orders and updating patient records using electronic medical record systems.
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same.
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues.
• You take pride in providing outstanding customer service and compassionate support.
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care.
• You're seeking a healthcare career where your organizational skills directly support clinical excellence.

To be considered for this position, a high school diploma or equivalent is preferred, along with previous clerical, administrative, or customer service experience. Strong communication, organization, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred.