Unit Secretary

RWJBarnabas Health; Lakewood Township (NJ); On-site; USD 23,000 - 28,000; Part time

Job summary

RWJBarnabas Health—MMC Southern Campus is seeking a Unit Secretary to support the Nursing Float Pool. The role involves welcoming patients and families, answering calls, coordinating admissions and discharges, entering physician orders in EMR, and maintaining unit documentation to ensure efficient operations.

The successful candidate will be organized, communicative, and comfortable with hospital computer systems, contributing to high-quality patient care and a welcoming environment for all.

Qualifications

• High school diploma or equivalent is required.
• Prior clerical, administrative or customer service experience preferred.
• Experience with electronic health records is a plus.

Responsibilities

• Welcomes patients and visitors and provides excellent customer service.
• Answers phones, directs requests, and coordinates messages for the team.
• Manages patient admissions, transfers and discharges with accurate records.
• Enters physician orders and updates patient charts in EMR.
• Maintains unit reports and documentation for smooth operations.
• Supports daily nursing station operations and maintains organized supplies.
• Collaborates with clinicians to ensure efficient workflows and patient care.

Skills

Customer service

Organizational skills

Computer skills

Communication skills

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Job Title: Unit Secretary

Location: MMC Southern Campus

Department Name: Nursing Float Pool

Req #: 0000263988

Status: Hourly

Shift: Evening

Pay Range: $17.62 - $19.57 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Secretary, you'll play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you'll collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Secreatary, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.
• Entering physician orders and updating patient records using electronic medical record systems.
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same.
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues.
• You take pride in providing outstanding customer service and compassionate support.
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care.
• You're seeking a healthcare career where your organizational skills directly support clinical excellence.

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred.