Unit Secretary, Cardiac Post CTICU

RWJBarnabas Health; Newark (NJ); On-site; USD 24,000 - 34,000; Full time

Job summary

RWJBarnabas Health is seeking a Unit Secretary for Newark Beth Israel Medical Ctr in the Cardiac Post CTICU. The position supports the nursing team by maintaining an organized, welcoming environment and ensuring smooth patient flow.

The role requires a high school diploma with clerical or customer service experience and familiarity with electronic health records. Evening shift, full-time, with a strong emphasis on communication and teamwork.

Qualifications

• High school diploma or equivalent with clerical/administrative or customer service experience.
• Strong communication, organizational, multitasking and computer skills are essential.
• Previous Unit Clerk/Secretary experience in hospital or medical office setting preferred.

Responsibilities

• Greet patients, families, visitors and physicians delivering excellent customer service.
• Answer phones, call bells and intercoms; direct requests to the appropriate team.
• Coordinate admissions, transfers and discharges; maintain accurate patient information.
• Enter physician orders and update records in electronic medical record systems.
• Prepare, organize and maintain reports and unit documentation.
• Support daily nursing station operations by managing supplies and workspace.

Skills

Customer service

Communication

Organization

Multitasking

EMR familiarity

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Job Title: Unit Secretary

Location: Newark Beth Israel Medical Ctr

Department Name: Cardiac Post CTICU

Req #: 0000260853

Status: Hourly

Shift: Evening

Pay Range: $21.14 - $21.14 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Secretary, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Secretary, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. The hours are from 3:00pm- 11:00pm, Full Time, Monday -Friday with every other weekend and holiday.