Unit Clerk

RWJBarnabas Health; New Brunswick (NJ); On-site; USD 23,000 - 24,000; Full time

Job summary

RWJBarnabas Health in New Jersey seeks a Unit Clerk to support the Nursing Float Pool at the Main Hospital in New Brunswick. The role focuses on central communications, patient information accuracy and smooth unit operations.

You will interact with patients, families and clinicians to ensure high-quality care and efficient workflows. The position requires a high school diploma and clerical experience; familiarity with electronic medical records and physician orders is preferred.

Qualifications

• High school diploma or equivalent required, plus clerical/administrative or customer service experience.
• Strong communication, organizational, multitasking and computer skills.
• Experience as a Unit Clerk, Unit Secretary, or in hospital/medical office setting preferred.
• Knowledge of medical terminology, electronic medical records and physician order entry preferred.

Responsibilities

• Welcoming patients, families, visitors and physicians with exceptional service.
• Answering telephones, call bells and intercoms; directing requests to the right team.
• Coordinating admissions, transfers and discharges with accurate patient information.
• Entering physician orders and updating patient records in electronic medical records systems.
• Preparing, organizing and maintaining unit reports and documentation.
• Maintaining supplies and an organized work environment to support daily operations.
• Collaborating with physicians, nurses and the healthcare team to ensure efficient workflows.

Job description

Job Title: Unit Clerk

Location: Main Hospital - New Brunswick

Department Name: Nursing Float Pool

Req #: 0000263478

Status: Hourly

Shift: Day

Pay Range: $16.56 - $17.77 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Clerk, you'll play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you'll collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Clerk, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.
• Entering physician orders and updating patient records using electronic medical record systems.
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same.
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues.
• You take pride in providing outstanding customer service and compassionate support.
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care.
• You're seeking a healthcare career where your organizational skills directly support clinical excellence.

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred.