Unit Secretary

RWJBarnabas Health; Somerville (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

RWJBarnabas Health is hiring a Unit Secretary at RWJUH Somerset in New Jersey. You will act as the central point of communication for the nursing unit, welcoming patients and families, coordinating admissions and discharges, and supporting the daily operations of the unit.

In this hourly role, you’ll enter physician orders, update patient records in the EMR, answer calls, and collaborate with physicians, nurses, and staff to ensure accurate information flow and exceptional patient care.

Qualifications

• High school diploma or equivalent; clerical/administrative experience preferred.
• Strong communication, organizational, multitasking and computer skills.
• Experience with electronic health records and physician order entry preferred.

Responsibilities

• Greet patients and staff and provide exceptional customer service.
• Answer phones, call bells, and intercoms and route requests to the appropriate team members.
• Coordinate admissions, transfers and discharges while maintaining accurate patient information.
• Enter physician orders and update patient records in the EMR.
• Prepare and maintain unit reports and documentation.
• Support nursing station operations and maintain supplies.
• Collaborate with physicians, nurses, and care teams to ensure smooth workflows.

Skills

Communication

Organization

Multitasking

Computer skills

Education

High school diploma

Tools

Electronic Medical Records (EMR)

Job description

Job Title: Unit Secretary

Location: RWJUH Somerset

Department Name: Post Intensive Care Unit-II

Req #: 0000264299

Status: Hourly

Shift: Day

Pay Range: $17.30- $19.63 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Clerk, you'll play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you'll collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Clerk, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.


• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.


• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.


• Entering physician orders and updating patient records using electronic medical record systems.


• Preparing, organizing, and maintaining reports and unit documentation.


• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.


• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same.


• You thrive on staying organized and balancing multiple priorities.


• You communicate clearly and professionally with patients, families, physicians, and colleagues.


• You take pride in providing outstanding customer service and compassionate support.


• You are comfortable using computers and learning electronic health record systems.


• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care.


• You're seeking a healthcare career where your organizational skills directly support clinical excellence.

To be considered for this position, it is preferred that candidateshave a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred.