Unit Secretary, Emergency Department

RWJBarnabas Health; Communipaw (NJ); On-site; USD 20,000 - 29,000; Full time

Job summary

Jersey City Medical Center, part of RWJBarnabas Health, is seeking a Unit Secretary for the Emergency Department on the night shift. You will be the central point of communication, supporting nurses and helping keep patient flow organized and efficient.

The role requires a high school diploma, clerical experience, and comfort with electronic medical records. Pay is hourly at $17.78 with full-time hours 11:00 pm–7:00 am; benefits vary by policy.

Qualifications

• High school diploma or equivalent.
• Clerical/administrative/customer service experience preferred.
• Familiarity with electronic medical records.

Responsibilities

• Greet patients and visitors with excellent customer service.
• Answer phones, call bells, and intercoms, directing requests to the right team.
• Coordinate admissions, transfers, and discharges with accurate patient information.
• Enter physician orders and update patient records in EMR.
• Prepare and maintain unit documentation and reports.
• Support nursing station operations and maintain organized supplies.
• Collaborate with physicians and nurses to ensure smooth workflows.

Skills

Communication skills

Organization

Multitasking

Computer skills

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Job Title: Unit Secretary

Location: Jersey City Medical Center

Department Name: Emergency Department

Req #: 0000262963

Status: Hourly

Shift: Night

Pay Range: $17.78 - $17.78 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Secretary, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Secretary, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organization, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. Full Time position, 11:00pm-7:00am, Monday-Friday with every other weekend and holiday.