Unit Associate - ANC Adams Tower A - Part time Evening

Yale New Haven Health; New Haven (CT); On-site; USD 25,000 - 49,000; Full time

Job summary

Yale New Haven Health seeks a receptionist/unit clerk to greet patients and visitors, perform clerical tasks, and coordinate patient appointments with clinical staff. The role emphasizes courteous patient interaction, accurate record-keeping, and maintaining a safe, organized work area.

The position requires a high school diploma or GED and 1–2 years of administrative clerical experience (preferably in patient care).

Qualifications

• 1–2 years administrative clerical experience in patient care preferred.
• Current or prior YNHHS internal experience as Business Associate/Unit Associate is a plus.
• Prior computer usage is strongly preferred.

Responsibilities

• Acts as receptionist, greeting patients and visitors in a courteous, professional manner.
• Performs unit clerical tasks: mail, messages, record-keeping, typing, filing.
• Schedules patient appointments in coordination with clinical staff.
• Maintains professional relations with patients, staff, and physicians.
• Keeps clerical areas clean, safe, and organized.
• Respects patients' rights at all times.
• Assists in maintaining supplies and inventory levels.
• Responds efficiently in emergencies as directed.
• Seeks information or assistance from administrators as needed.

Skills

Administrative experience

Customer service

Computer literacy

Education

High School Diploma or GED

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under general supervision, providing a variety clerical duties in support of the department.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Acts as receptionist, greeting and interacting with patients, visitors and others.
  • 1.1 Greets all patients and visits in a courteous and professional manner.
• 2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
• 3. Handles patient appointment system.
  • 3.1 Schedules patient appointments in coordination with the clinical staff.
• 4. Interacts with all others in a manner consistent with excellent hospital public relations.
  • 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
• 5. Cleanliness and safety.
  • 5.1 Maintains safe, clean, and organized environment in all clerical areas.
• 6. Patients' Rights.
  • 6.1 Respects patients' rights at all times identified within the institution.
• 7. Supplies/ordering, errands.
  • 7.1 Assists in maintaining supplies at appropriate inventory levels.
• 8. Emergency situations.
  • 8.1 Performs efficiently in emergency situations as directed.
• 9. Information/in-service participation.
  • 9.1 Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

.

Additional Information

• THIS POSITION IS COVERED BY THE TEAMSTERS COLLECTIVE BARGAINING AGREEMENT
• Minimum: 18.09
• Maximum: 35.90

YNHHS Requisition ID

194734