V4W Acute Care for Older Adults Unit Associate - Evenings - Union

Yale New Haven Health; New Haven (CT); On-site; USD 25,000 - 49,000; Full time

Job summary

Yale New Haven Health is seeking a dependable Administrative Clerk to greet patients and visitors, handle clerical tasks, and schedule appointments. You will support the clinical staff, maintain organized records, and ensure a safe, respectful environment for patients and colleagues.

The role requires 1–2 years of administrative experience, basic computer skills, and a high school diploma or GED. Team-oriented and customer-service minded individuals are encouraged to apply.

Qualifications

• Minimum High School Diploma or GED required.
• 1–2 years administrative clerical experience, preferably in patient care.
• Prior computer usage strongly preferred.

Responsibilities

• Greet patients and visitors as a receptionist.
• Perform unit clerical tasks: mail, messages, record-keeping, typing, filing.
• Schedule patient appointments with clinical staff.
• Maintain professional interactions with staff and patients.
• Keep areas clean, safe, and organized.
• Respect patients' rights.
• Assist with supplies, ordering, and errands.
• Respond effectively in emergencies.
• Seek information or guidance as needed.

Skills

Receptionist duties

Administrative clerical

Customer service

Communication

Education

High School Diploma or GED

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under general supervision, providing a variety clerical duties in support of the department.

EEO/AA/Disability/Veteran

Responsibilities

• Acts as receptionist, greeting and interacting with patients, visitors and others.
  • Greets all patients and visitors in a courteous and professional manner.
• Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
• Handles patient appointment system.
  • Schedules patient appointments in coordination with the clinical staff.
• Interacts with all others in a manner consistent with excellent hospital public relations.
  • Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
• Cleanliness and safety.
  • Maintains safe, clean, and organized environment in all clerical areas.
• Patients' Rights.
  • Respects patients' rights at all times identified within the institution.
• Supplies/ordering, errands.
  • Assists in maintaining supplies at appropriate inventory levels.
• Emergency situations.
  • Performs efficiently in emergency situations as directed.
• Information/in-service participation.
  • Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

.

Additional Information

• THIS POSITION IS COVERED BY THE TEAMSTERS COLLECTIVE BARGAINING AGREEMENT
• Minimum: 18.09
• Maximum: 35.90

YNHHS Requisition ID

196423