Intermediate Care Unit Associate - ANC 5 Adams Tower B - Per Diem

Yale New Haven Health; New Haven (CT); Presencial; USD 25.000 - 49.000; Jornada completa

Descripción de la vacante

Yale New Haven Health is seeking a unit clerk/receptionist to support patient flow in the department. Under general supervision, you will greet patients, manage the appointment calendar, handle messages and filing, and coordinate with clinical staff to schedule visits.

The role requires accuracy, patient-centered service, and teamwork; prior computer usage is preferred. This is an on-site position at New Haven, CT, collaborating with physicians and office staff.

Formación

• Minimum High School Diploma or GED is required.
• 1–2 years administrative clerical experience in a patient care environment preferred.
• Prior computer usage strongly preferred.

Responsabilidades

• Acts as receptionist, greeting and interacting with patients, visitors and others.
• Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
• Handles patient appointment system. Schedules patient appointments in coordination with the clinical staff.
• Interacts with all others in a manner consistent with excellent hospital public relations.
• Maintains safe, clean, and organized environment in all clerical areas.
• Respects patients' rights at all times identified within the institution.
• Assists in maintaining supplies at appropriate inventory levels.
• Performs efficiently in emergency situations as directed.
• Appropriately seeks information or assistance from administrator, or other resource people.

Conocimientos

Reception duties

Unit clerical tasks

Appointment scheduling

Educación

High School Diploma or GED

Descripción del empleo

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under general supervision, providing a variety clerical duties in support of the department. EEO/AA/Disability/Veteran

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under general supervision, providing a variety clerical duties in support of the department. EEO/AA/Disability/Veteran

Responsibilities

• 1. Acts as receptionist, greeting and interacting with patients, visitors and others.
  • 1.1 Greets all patients and visitors in a courteous and professional manner.
• 2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
• 3. Handles patient appointment system.
  • 3.1 Schedules patient appointments in coordination with the clinical staff.
• 4. Interacts with all others in a manner consistent with excellent hospital public relations.
  • 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
• 5. Cleanliness and safety.
  • 5.1 Maintains safe, clean, and organized environment in all clerical areas.
• 6. Patients' Rights.
  • 6.1 Respects patients' rights at all times identified within the institution.
• 7. Supplies/ordering, errands.
  • 7.1 Assists in maintaining supplies at appropriate inventory levels.
• 8. Emergency situations.
  • 8.1 Performs efficiently in emergency situations as directed.
• 9. Information/in-service participation.
  • 9.1 Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

.

Additional Information

• THIS POSITION IS COVERED BY THE TEAMSTERS COLLECTIVE BARGAINING AGREEMENT
• Minimum: 18.09
• Maximum: 35.90

YNHHS Requisition ID

195948