Union HR Manager — Labor Relations & Compliance Expert

Keolis Group; Reno (NV); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Keolis Commuter Services in Reno, NV seeks an experienced HR professional to partner on recruitment, onboarding, and labor relations across multiple locations. You will manage I-9, E-Verify, and new-hire orientations while ensuring compliance with CBA standards and state laws.

The role emphasizes employee advocacy, change leadership, and strong payroll/HRIS proficiency, with a track record in transportation or service industries. Join a safety-minded team with a broad HR remit.

Qualifications

• 2-5 years working in a union environment
• Bachelor’s Degree in HR and/or equivalent experience required
• Excellent knowledge of Nevada's Employment laws
• Experience working across multiple locations strongly preferred
• Experienced as a sole contributor supporting 300+ employees
• Experience with HRIS and payrolling systems required
• UKG experience or similar software experience preferred
• Knowledge of key HR regulations (SHRM or similar certification) strongly preferred
• Understanding of discrimination, harassment and workplace bullying issues
• Experience of influencing behavior and delivering through others
• Prefer track record of transportation, or similar, industry experience and a strong focus on customer service
• Legal knowledge and understating of HR practices and policies
• Understanding of Collective Bargaining Agreements required
• Must be flexible and adaptable to shift business priorities

Responsibilities

• Partner with the recruiting department in creating job requisitions and seeking their approval
• Run and review background screening, motor vehicle records for all new hires
• Collaborate with the leadership team in selecting a candidate
• Maintain work structure by updating job requirements and job descriptions for all positions
• Manage new hire onboarding process which includes collection of new hire documents and ensuring completion of new hire paperwork
• Process I9 and launch E-Verify
• Conduct new hire orientation for all new hires
• Proactively engaging in employee and labor relations issues
• Be a liaison between management and employees to resolve employee relation issues and grievances for both union and nonunion employees
• Recommend employee discipline as per the CBA
• Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes
• Work within the CBA, experience in a union environment
• Conduct and complete all employee investigations with professionalism and confidentiality
• May representing the Company at hearings
• May need to create work rules pertaining to site operations while adhering to the CBA
• Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees
• Build a solid working relationship with union representatives to seek a common resolution to employee grievances
• Communicate and act on employee survey result
• Lead HR and business project initiatives
• Implement HR operational strategies
• Conduct and analyze exit interviews.
• Engage in employee development activities
• Develop and implement facility-staffing strategies inclusive of community outreach.
• Manage programs, policies, and procedures in support of change management and company culture.
• Support management with the performance review process
• Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law and its requirements.
• Maintain employee files by designing a filing retrieval system in addition to maintaining electronic employee records to view past and current personnel records.
• Contributes to the leadership team in accomplishing HR related tasks pertaining to the client’s request
• May be assigned as a subject-matter expert on one or more human resource disciplines for the company
• Evaluates potential issues or service needs and formulates strategic responses.

Skills

Union experience

HR leadership

Communication

Project management

Change management

Safety and compliance

Employee relations

Critical thinking

Ethical HR practices

Interpersonal skills

Education

Bachelor's Degree in HR or equivalent

Tools

UKG / HRIS experience

Job description

Keolis Commuter Services in Reno, NV seeks an experienced HR professional to partner on recruitment, onboarding, and labor relations across multiple locations. You will manage I-9, E-Verify, and new-hire orientations while ensuring compliance with CBA standards and state laws.

The role emphasizes employee advocacy, change leadership, and strong payroll/HRIS proficiency, with a track record in transportation or service industries. Join a safety-minded team with a broad HR remit.