Uniforms & Guest Services Lead — Winter Seasonal

Vail Resorts; Leavenworth (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Ski/Mountain Perks

MORE employee discounts on lodging, 
-

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional de

Referral Program

Job summary

Vail Resorts is hiring for winter 2026/27 for seasonal roles, including Uniform Coordinator at Stevens Pass. You will support the Base Area Operations Team, manage uniforms, and deliver high levels of guest service to employees and guests alike.

The position emphasizes training through Epic Service and offers a clear path to develop skills during the season. Starting pay ranges from $20.00 to $23.00 per hour, with rolling applications and a commitment to equal opportunity employment.

Qualifications

• High School Diploma or GED required.
• Excellent written and verbal English communication.
• Able to lift up to 50 lbs and hold a valid driver's license.
• Proficient with Microsoft Office and resort software.
• Strong organizational and guest service skills.

Responsibilities

• Receive uniforms from the vendor and handle exchanges of uniform items when needed.
• Issue employee uniforms and nametags.
• Coordinate with laundry vendor, or complete laundry in-house, to maintain the cleanliness of uniforms.
• Ensure inventory levels are at acceptable levels within the uniform room.
• Receive uniforms from employees at the end of the season.
• Work within the inventory management system (software).
• Provide our employees with a high level of guest service to make for an enjoyable experience.
• Maintain the Uniform Room and Storage in a welcoming, clean, organized, and orderly fashion.
• Greet and assist employees with self-service systems.
• Ability to multi-task in a fast-paced environment with attention to detail while maintaining a positive attitude.
• Deliver exceptional guest service to internal and external guests.
• Perform daily sales and close procedures while following company and departmental policies and procedures.
• Communicate courteously and respectfully to all internal and external guests.
• Self-starter who can proactively problem-solve when necessary.
• Other duties as assigned

Skills

Guest service

Communication

Microsoft Office

Organizational skills

Inventory management

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Software systems

Job description

Vail Resorts is hiring for winter 2026/27 for seasonal roles, including Uniform Coordinator at Stevens Pass. You will support the Base Area Operations Team, manage uniforms, and deliver high levels of guest service to employees and guests alike.

The position emphasizes training through Epic Service and offers a clear path to develop skills during the season. Starting pay ranges from $20.00 to $23.00 per hour, with rolling applications and a commitment to equal opportunity employment.