Snowy Season Rental Associate | Guest Service Pro

Vail Resorts; Hidden Valley (PA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Ski/Mountain Perks

Free employee passes

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Training and professional development

Referral Program

Job summary

Vail Resorts is hiring for the Winter Seasonal 2026/2027 to join our retail shops and rental operations. You will provide guest service, help guests with equipment, and support safety and operations across the mountain with a friendly, can-do attitude.

The Starting Wage is $20.00/hr and employees receive access to ski passes, discounts, and development opportunities. The role requires flexible scheduling, including nights, holidays and weekends, and fluent English for guest interactions.

Qualifications

• Flexible schedule including nights, holidays and weekends.
• Commitment to exceptional Customer Service.
• Maintain knowledge of products and trends in the industry.
• Ability to stand and move in an active, team-oriented environment.
• Must be fluent in English.

Responsibilities

• Provide excellent guest service at one of our retail shops
• Fit guests with equipment - we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Work together with teammates to maintain safety standard
• May include other duties such as cashiering, retail sales
• Other duties as assigned

Skills

Guest service

Communication

Job description

Vail Resorts is hiring for the Winter Seasonal 2026/2027 to join our retail shops and rental operations. You will provide guest service, help guests with equipment, and support safety and operations across the mountain with a friendly, can-do attitude.

The Starting Wage is $20.00/hr and employees receive access to ski passes, discounts, and development opportunities. The role requires flexible scheduling, including nights, holidays and weekends, and fluent English for guest interactions.