Undergraduate Program Manager

Brigham Young University; United States; On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

401k plan

Generous vacation and holidays

Tuition benefits

Medical and dental benefits

Free on-campus parking

Job summary

Brigham Young University (BYU) is seeking an Undergraduate Program Manager to lead administrative processes, support experiential learning, and coordinate student and part-time faculty employment. You will collaborate with faculty, advisors, and university partners to guide students through admissions, events, and communications.

You will support department operations, maintain accurate program content, and help ensure a coordinated, responsive undergraduate experience aligned with BYU’s mission

Qualifications

• Excellent interpersonal skills and ability to serve as a resource to students, faculty, and admins.
• Ability to maintain confidentiality and manage multiple tasks simultaneously.
• Flexible to changing priorities and tech environments.
• Proficient with BYU systems (AIM, Workday, Coursedog).

Responsibilities

• Lead experiential learning administration to provide meaningful student opportunities.
• Monitor participation and prepare reports to improve program effectiveness.
• Manage employment lifecycle for undergraduate student employees.
• Coordinate admissions and student support with timely guidance and updates.
• Oversee recruitment, onboarding, and contracting for part-time undergrad faculty.
• Plan events and peer mentoring to promote belonging and engagement.
• Maintain department content on website and in communications.
• Collaborate with partners to improve processes and support initiatives.

Skills

Interpersonal skills

Confidentiality

Multitasking

Adaptability

Education

Associate degree

Bachelor's degree

Tools

Workday

AIM

Coursedog

Excel

Job description

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students. As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University’s Mission: "To assist individuals in their quest for perfection and eternal life." We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU. In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Undergraduate Program Manager

Join the Communication Disorders team in supporting students as they prepare for meaningful careers serving individuals, families, and communities. The Undergraduate Program Manager plays a vital role in creating a coordinated, responsive, and engaging undergraduate experience by leading key administrative processes, supporting experiential learning, coordinating student and part‑time faculty employment, and facilitating admissions, events, communications, and student engagement. Working collaboratively with faculty, department leaders, advisors, and university partners, this position helps students progress successfully through their programs and prepares them to contribute through professional excellence, lifelong learning, and service—advancing BYU’s mission to develop students of faith, intellect, and character.

What you’ll do in this position:

• Lead the department’s experiential learning administration, ensuring students have meaningful opportunities to apply their knowledge through research, clinical, service, and other professional experiences.
• Monitor student participation and prepare reports that help faculty and department leaders identify gaps, evaluate program effectiveness, and strengthen experiential learning opportunities.
• Manage the full employment lifecycle for undergraduate student employees, including hiring, onboarding, appointments, documentation, tracking, and semester transitions.
• Coordinate undergraduate admissions and student support processes, providing timely guidance to prospective and current students and ensuring accurate communication of program requirements, decisions, and academic updates.
• Administer the recruitment, hiring, onboarding, training, and contracting processes for part‑time undergraduate faculty to ensure instructional staffing needs are met each semester.
• Plan and support department events, student organizations, and peer mentoring initiatives that promote connection, belonging, leadership, and engagement among undergraduate students.
• Serve as a key communications resource for the department by maintaining accurate, engaging website and program content and responding to inquiries from students, families, professionals, and community members.
• Collaborate with department, college, and university partners to improve processes, resolve operational issues, support strategic initiatives, and ensure undergraduate services are coordinated, accurate, and responsive.

What qualifies you for this role:

• Required A firm commitment to the mission of BYU. Associate degree and 3 years of relevant administrative, program coordination, student services, human resources, or related professional experience or an equivalent combination of education and experience.
• Preferred Bachelor’s degree and 4 years related experience in higher education, HR, or student program support.
• Excellent interpersonal skills, including the ability to serve as a resource to students, faculty, and administrators.
• Flexibility in adapting to changing departmental priorities and to ever‑changing technological environments.
• Advanced Word and Adobe Acrobat skills.
• Intermediate skills with spreadsheets.
• Ability to manage multiple tasks simultaneously.
• Ability to maintain confidentiality.
• Knowledge of BYU systems, such as AIM, Workday, Coursedog, etc.
• Experience with program management in an academic setting.
• Strategic social media experience.

What we offer in return:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans).
• Generous vacation and sick time, plus 13 paid holidays.
• Employee assistance program, available to the employee and all members of their household.
• Tuition benefits for employees and eligible family members.
• Access to athletic facilities.
• Excellent medical/dental benefits.
• Short/long term disability benefits.
• Paid parental and maternity leave.
• Wellness program.
• Free on‑campus parking.
• Free UTA passes for employee, spouse, and qualified dependents.
• Discounts at the BYU Store and for many events at BYU.

Pay Grade: 48 Typical Starting Pay: $20.75 to $27.00 an hour The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job‑related experience, knowledge, skills, and other relevant factors. Candidates with very significant work‑related experience may receive an offer higher than the posted typical range.

**If the job has a post‑end date, the last day to apply is the day before. If the job doesn’t have a post‑end date, the job could close at any time on any day**

Brigham Young University (BYU) is widely recognized not just for its world‑class education, but for its deep commitment to inspired religious values. Gathered together in a Christ‑centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU! The mission of Brigham Young University — founded, supported, and guided by The Church of Jesus Christ of Latter‑day Saints — is to assist individuals in their quest for perfection and eternal life. All employees of Brigham Young University (BYU) agree to maintain the standards of The Church of Jesus Christ of Latter‑day Saints as defined by the CES Honor Code and Dress and Grooming Standards, both on and off campus, 24 hours a day. BYU is an equal opportunity employer, including disability and protected veteran status.