UKG Scheduling System Administrator

Universal Health Services receives; Pennsylvania; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Scheduling System Administrator to enhance their healthcare operations. This role involves supporting end users with scheduling queries, managing configurations, and delivering training. The ideal candidate will have experience with advanced scheduling tools and a background in behavioral healthcare. Join a dynamic organization committed to providing high-quality care to millions and enjoy a rewarding work environment with growth opportunities and competitive benefits.

Benefits

Competitive compensation

Medical, Dental, Vision and Prescription Drug Plan

401k with company match

Growth and development opportunities

Qualifications

• 5-8 years of experience in a scheduling system is required.
• Ability to obtain scheduling software training and certification.

Responsibilities

• Provide configuration and end user support for the Scheduling system.
• Develop training materials and manage support tickets.

Skills

UKG Scheduling software

Electronic tools for advanced scheduling

Workforce management system configuration

Education

Associate’s degree in clinical or health science

Tools

UKG Dimensions

Job description

Responsibilities

*Qualified candidates must have experience with UKG Scheduling software or an equivalent system.

Join a dynamic organization driven by our passion for healthcare. UHS is seeking talented individuals who are eager to contribute their expertise and pursue rewarding careers. As a leader in acute care and behavioral health, UHS provides high-quality care to over 3 million patients annually, across our national network of facilities.

The UHS Corporate Clinical Services Department is hiring a Scheduling System Administrator to provide configuration and end user support for the Scheduling system as an expert user for the UHS Behavioral Health Division. One of the primary functions of the role will be to support end users (staffing coordinators, managers, directors, and C-suite leaders) with their scheduling related questions such as creating a balanced schedule, managing daily schedules, overall system utilization, and troubleshooting.

Key Responsibilities include:

• Ensure standard configurations are developed and maintained. Manage queue of support tickets and liaise with UHS personnel and vendor to close tickets within established turnaround time goals.
• Develop and deliver training materials for end users.
• Manage operational and infrastructure questions and issues with scheduling inputs such as skills/certifications/licenses, HR/demographic data, business structure changes, schedule rules, schedule templates and shifts, call list setup, etc.
• Monitor metrics and KPI's. Provide reports related to scheduling performance to identify trends and variances. Suggest ways to remediate issues and enforce protocols and standards to Behavioral Health Leadership.

Qualifications

Associate’s degree in a clinical, health science or information technology related field required with 5 - 8 years' experience in a scheduling system.

• Ability to obtain scheduling software training and certification from vendors used at UHS.
• Experience in electronic tools for advanced scheduling, such as UKG Dimensions or similar systems required.
• Experience in a behavioral healthcare environment, hospital operations and staffing functions preferred.
• Experience with workforce management system configuration, implementation and ongoing maintenance.
• Minimal travel <20%.

This opportunity provides a rewarding career, challenging and rewarding work environment as well as growth and development opportunities within UHS and its subsidiaries, including competitive compensation, excellent Medical, Dental, Vision and Prescription Drug Plan, and 401k with company match.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449