Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Charleston (WV); Remote; USD 80,000 - 100,000; Full time

Job summary

Davita Inc. seeks a Senior Financial Aid Specialist to support Herzing University's Financial Aid function. This role involves auditing funding programs, analyzing process improvements, and requires technical proficiency and innovative problem-solving abilities. Ideal candidates will have a bachelor's degree and experience with Title IV administration.

Benefits

Comprehensive benefits package

Tuition reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred; minimum 1 year required.
• Experience with policy and data system development preferred.
• Knowledge of financial aid regulations required.

Responsibilities

• Perform internal audits of funding programs.
• Analyze process improvements leveraging technology.
• Partner with campus leadership on budget management.

Skills

Attention to detail

Technical proficiency

Innovative ideas

Education

Bachelor's degree

High School diploma or equivalent

Tools

Automated systems

Financial Aid software

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and is part of the Financial Aid Compliance Team within the Home Office division.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. New employees typically do not start at the top of the salary range. We offer a comprehensive benefits package, including tuition reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $27.79 to $37.60. Learn more about careers at Herzing University.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training.
• Analyze and recommend process improvements leveraging technology and reporting.
• Support UAT for system upgrades by designing test plans and executing testing.
• Partner with campus leadership on budget and resource management to support staffing and student needs.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year setup and automation.
• Support Financial Aid staff through troubleshooting and policy review.
• Commit to continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where individuals are respected, heard, and empowered.

Physical Requirements:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment including computers and audiovisual tools.
• Use voice and hearing to communicate; observe and assess visually.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is an equal opportunity employer and prohibits discrimination based on protected statuses. Concerns or questions can be directed to the Title IX Coordinator. More information is available at https://www.herzing.edu/about/diversity and https://www.herzing.edu/title-ix.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.