Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Cheyenne (WY); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading university is seeking a Senior Financial Aid Specialist for their Home Office division. This role involves optimizing financial aid processes, conducting audits, and supporting system upgrades to enhance efficiency and student satisfaction. Candidates are expected to have strong attention to detail and technical skills, along with experience in financial aid compliance and operations.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Experience with automated systems and processes preferred.
• Knowledge of federal, state, and institutional regulations preferred.

Responsibilities

• Perform internal audits of funding programs.
• Analyze and recommend process improvements.
• Support UAT for system upgrades.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree

High School diploma or equivalent

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and serves on the Financial Aid Compliance Team within the Home Office division.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience in policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation depends on qualifications and experience. The hourly pay range is $27.79 to $37.60. Benefits include tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze and recommend process improvements leveraging technology and reporting.
• Support UAT for system upgrades, including designing test plans and executing testing.
• Partner with campus leadership on budget utilization and resource management.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year setup.
• Support Financial Aid staff through troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University is committed to diversity and an inclusive culture where individuals are valued and empowered.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment including computers and audiovisual tools.
• Use voice and hearing for communication.
• Visual assessment and occasional lifting of 10 pounds.

Applicants must be authorized to work in the U.S. No sponsorship is provided at this time.

Herzing University practices non-discrimination and encourages reporting concerns related to discrimination or Title IX issues. More information is available at Diversity and Title IX.

This employer is an Equal Opportunity Employer and complies with federal employment laws. For more rights information, see the Know Your Rights notice from the Department of Labor.