Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Jacksonville (FL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Senior Financial Aid Specialist to enhance the Financial Aid function through policy and technology optimization. The role requires analytical skills, attention to detail, and innovative thinking, supporting continuous process improvements. With a focus on compliance and efficiency, the position offers a diverse and inclusive work environment.

Benefits

Comprehensive benefits package

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration preferred.
• Minimum 1 year of related experience required.
• Knowledge of federal, state, and institutional regulations related to financial aid.

Responsibilities

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze Financial Aid processes and recommend improvements leveraging technology.
• Support User Acceptance Testing (UAT) for system upgrades.

Skills

Attention to detail

Technical proficiency

Analytical skills

Innovative thinking

Education

Bachelor's degree

High School diploma or equivalent

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and is part of the Financial Aid Compliance Team within the Home Office division.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

Primary Duties and Responsibilities:

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze Financial Aid processes and recommend improvements leveraging technology.
• Support User Acceptance Testing (UAT) for system upgrades.
• Partner with campus Financial Aid leadership on budget utilization and staffing.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff through troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where all individuals are respected and empowered.

Physical Requirements:

• Remain stationary most of the time; occasionally move around.
• Operate office and teaching equipment.
• Use voice and hearing for communication.
• Visual observation and assessment.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is committed to non-discrimination and provides resources for reporting concerns. Information on rights and nondiscrimination policies can be found at https://www.herzing.edu/about/diversity and https://www.herzing.edu/title-ix.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.