UKG Pro WFM Analyst - Remote Contract

Beacon Hill Staffing Group, LLC; Nashville (TN); Remote; USD 75,000 - 110,000; Full time

Job summary

Beacon Hill Technologies seeks a UKG Analyst to support UKG Pro Workforce Management in a fully remote, 6-month+ contract. The role focuses on maintenance, tickets, testing, documentation, and access management with on-call rotation.

Strong communication and independent work ethic are essential for success. Ideal candidates will have hands-on UKG Pro WFM experience, knowledge of Time & Attendance, HCM/FCM processes, and familiarity with UKG integrations, SailPoint, and ServiceNow ticketing.

Qualifications

• Experience supporting UKG Pro Workforce Management (UKG Pro WFM).
• Knowledge of Time & Attendance and Scheduling functionality.
• Understanding of HCM and FCM processes.
• Experience monitoring, identifying, and reporting application issues.
• ServiceNow ticket and incident management experience.
• Experience creating and maintaining knowledge base documentation.
• Familiarity with UKG integrations and application sustainment activities.
• Experience supporting user access requests through SailPoint or similar identity management tools.
• Ability to assist with testing, validation, and change documentation.
• Working knowledge of Advanced Scheduling and Absence Management.
• Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality.
• Strong verbal and written communication skills.
• Ability to work independently and manage assigned tasks with minimal supervision.
• Willingness to participate in an on-call rotation.
• Desired Skills: UKG Pro WFM Workforce Analytics experience, UKG Pro WFM DataHub knowledge, Kronos/WFC experience, REST API knowledge, ProWatch experience, SQL, Jira.

Responsibilities

• Monitor and report UKG Pro WFM issues and performance.
• Support application sustainment activities and testing.
• Create and maintain knowledge base documentation.
• Manage access requests and onboarding/offboarding tasks.
• Assist with testing, validation, and change documentation.
• Support stability of UKG integrations and orchestrations.
• Participate in on-call rotation as needed.

Skills

UKG Pro WFM

Time & Attendance

Scheduling

HCM processes

FCM processes

ServiceNow

Access requests

Testing

Documentation

UKG integrations

SailPoint

REST API

SQL

Jira

On-call rotation

Tools

UKG Pro WFM

ServiceNow

SailPoint

Jira

REST API

SQL

Job description

Beacon Hill Technologies seeks a UKG Analyst to support UKG Pro Workforce Management in a fully remote, 6-month+ contract. The role focuses on maintenance, tickets, testing, documentation, and access management with on-call rotation.

Strong communication and independent work ethic are essential for success. Ideal candidates will have hands-on UKG Pro WFM experience, knowledge of Time & Attendance, HCM/FCM processes, and familiarity with UKG integrations, SailPoint, and ServiceNow ticketing.