UI Innovation Design Intern — Travel Experience & UX

Delta Airlines; Hartford (CT); On-site; USD 27,552 - 41,328; Full time

Job summary

Delta Airlines invites a UI Innovation Design Intern to contribute to user experience across traveler and employee journeys. The role involves creating wireframes, flows, and visual concepts, collaborating with a multidisciplinary team to deliver human‑centered design solutions.

The internship emphasizes autonomy, storytelling, and the ability to work on multiple projects, including account-recovery experiences and in-flight touchpoints.

Qualifications

• Experience and interest in UI/UX design.
• Self-starter with the ability to work autonomously and cooperatively.
• Interest and readiness to investigate subjects beyond the surface.
• Strong relational abilities and storytelling with effective presentations.
• Adaptability and leadership to manage multiple tasks and partner needs.
• Meticulousness and ability to communicate under tight deadlines.
• Ability to deal with ambiguity and minimal direction.
• Focus on user well-being and data security.

Responsibilities

• Create and direct the traveler/employee experience and visual design throughout the journey.
• Make wireframes, guides, and flows for different experience concepts.
• Model encounters and services using creative tools and techniques.
• Benchmark airline, travel, and non-travel experiences and best practices.
• Use data to propose innovative solutions for improving products and benefits.
• Lead and cultivate relationships with partners to drive results.
• Work with a multidisciplinary team to foster insightful ideas.

Skills

UI/UX design

Autonomy

Storytelling

Adaptability

Leadership

Attention to detail

Communication under deadlines

Education

Bachelor’s Degree

Tools

Adobe Creative Suite

Job description

Delta Airlines invites a UI Innovation Design Intern to contribute to user experience across traveler and employee journeys. The role involves creating wireframes, flows, and visual concepts, collaborating with a multidisciplinary team to deliver human‑centered design solutions.

The internship emphasizes autonomy, storytelling, and the ability to work on multiple projects, including account-recovery experiences and in-flight touchpoints.