UI Compliance Manager — Lead Audits & Policy

Job & Family Services; Ohio; Presencial; USD 55 000 - 80 000; Tempo integral

Resumo da oferta

Job & Family Services is seeking an Unemployment Insurance Manager (Compliance) to lead the OUIO compliance unit in Ohio. The role includes supervising staff, planning audits, interpreting laws, and guiding policy across state and federal frameworks.

Based in Ohio and reporting to UI leadership, the manager will oversee data-driven performance analyses, respond to inquiries, and mentor staff while advancing process improvements and professional development.

Qualificações

• 12 months experience as an Unemployment Insurance Supervisor.
• 36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insurance
• 12 months experience in supervisory principles/techniques
• Completion of undergraduate core program in public or business administration
• The equivalent of minimum class qualifications for employment noted above

Responsabilidades

• Oversee daily compliance audit operations and plan audit activities
• Supervise staff, assign work, give direction and review performance
• Provide technical guidance on all phases of the compliance unit process
• Recommend, develop and interpret internal policies and state/federal laws and regulations
• Evaluate program performance by developing and analyzing performance data
• Advise UI leadership on policy issues and act as a liaison with other sections
• Respond to or oversee responses to sensitive and technical inquiries about unemployment laws and policies
• Prepare administrative reports, technical correspondence and written materials for leadership review
• Ensure accurate recordkeeping and monitor reports
• Participate in hiring decisions, give feedback, set goals, and conduct performance evaluations
• Approve or deny leave and recommend disciplinary actions when needed
• Create a team-focused culture that supports professional development and process improvement
• Lead staff trainings on policy updates, procedures, and program changes
• Facilitate staff meetings and discussions
• Approve or deny travel reimbursement requests

Conhecimentos

Management

Analyzation

Collaboration

Leading Others

Problem Solving

Descrição da oferta de emprego

Job & Family Services is seeking an Unemployment Insurance Manager (Compliance) to lead the OUIO compliance unit in Ohio. The role includes supervising staff, planning audits, interpreting laws, and guiding policy across state and federal frameworks.

Based in Ohio and reporting to UI leadership, the manager will oversee data-driven performance analyses, respond to inquiries, and mentor staff while advancing process improvements and professional development.