Unemployment Insurance Manager (Compliance)

Job & Family Services; Ohio; Sur place; USD 55 000 - 80 000; Plein temps

Résumé du poste

Job & Family Services is seeking an Unemployment Insurance Manager (Compliance) to lead the OUIO compliance unit in Ohio. The role includes supervising staff, planning audits, interpreting laws, and guiding policy across state and federal frameworks.

Based in Ohio and reporting to UI leadership, the manager will oversee data-driven performance analyses, respond to inquiries, and mentor staff while advancing process improvements and professional development.

Qualifications

• 12 months experience as an Unemployment Insurance Supervisor.
• 36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insurance
• 12 months experience in supervisory principles/techniques
• Completion of undergraduate core program in public or business administration
• The equivalent of minimum class qualifications for employment noted above

Responsabilités

• Oversee daily compliance audit operations and plan audit activities
• Supervise staff, assign work, give direction and review performance
• Provide technical guidance on all phases of the compliance unit process
• Recommend, develop and interpret internal policies and state/federal laws and regulations
• Evaluate program performance by developing and analyzing performance data
• Advise UI leadership on policy issues and act as a liaison with other sections
• Respond to or oversee responses to sensitive and technical inquiries about unemployment laws and policies
• Prepare administrative reports, technical correspondence and written materials for leadership review
• Ensure accurate recordkeeping and monitor reports
• Participate in hiring decisions, give feedback, set goals, and conduct performance evaluations
• Approve or deny leave and recommend disciplinary actions when needed
• Create a team-focused culture that supports professional development and process improvement
• Lead staff trainings on policy updates, procedures, and program changes
• Facilitate staff meetings and discussions
• Approve or deny travel reimbursement requests

Connaissances

Management

Analyzation

Collaboration

Leading Others

Problem Solving

Description du poste

Job Description - Unemployment Insurance Manager (Compliance) (260007JD)

Unemployment Insurance Manager (Compliance) ( 260007JD )

Organization

Job & Family Services

Unposting Date

Oct 14, 2026, 3:59:00 AM

Primary Location

United States of America-OHIO

Compensation : $40.40

Schedule

Full-time

Work Hours : 8:00AM - 5:00PM

Union : Exempt from Union

Primary Job Skill

Management

Technical Skills : Management

Professional Skills : Analyzation, Collaboration, Leading Others, Problem Solving

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Job Description

Office of Unemployment Insurance Operations

The Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at jfs.ohio.gov/ouc .

What You Will Do

• Oversee daily compliance audit operations and plan audit activities
• Supervise staff, assign work, give direction and review performance
• Provide technical guidance on all phases of the compliance unit process
• Recommend, develop and interpret internal policies and state/federal laws and regulations
• Evaluate program performance by developing and analyzing performance data
• Advise UI leadership on policy issues and act as a liaison with other sections
• Respond to or oversee responses to sensitive and technical inquiries about unemployment laws and policies
• Prepare administrative reports, technical correspondence and written materials for leadership review
• Ensure accurate recordkeeping and monitor reports
• Participate in hiring decisions, give feedback, set goals, and conduct performance evaluations
• Approve or deny leave and recommend disciplinary actions when needed
• Create a team-focused culture that supports professional development and process improvement
• Lead staff trainings on policy updates, procedures, and program changes
• Facilitate staff meetings and discussions
• Approve or deny travel reimbursement requests

Recommended Skills

• Knowledge of Unemployment Insurance (UI) program
• Knowledge of auditing, investigations, management, supervision and labor laws
• Strong communication, analytical, supervisory and management skills
• Skills in auditing and investigative work
• Ability to use advanced data analytics
• Intermediate Excel skills
• Strong report-writing abilities

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 8:00 a.m. and 5:00 p.m.

Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.

Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215
Akron - 172 S. Broadway Street, Akron, OH 44308
Dayton - 6680 Poe Avenue, Dayton, OH 45414

Travel: Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid drivers license

PN(s): 20032393

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) &Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The candidate, at minimum, must have the following:

Option 1:

• 12 months experience as an Unemployment Insurance Supervisor

Option 2:

• 36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insurance
• AND 12 months experience in supervisory principles/techniques

Option 3:

• Completion of undergraduate core program in public or business administration
• AND 12 months training or experience in government laws, rules, regulations, &/or procedures governing unemployment insurance
• AND 12 months experience in supervisory principles/techniques

Option 4:

• The equivalent of minimum class qualifications for employment noted above

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 14. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $40.40per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 14 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Hourly

$40.40

$42.70

$44.99

$47.43

$50.12

$52.90

$55.09

$57.67

Annual

$84,032

$88,816

$93,579

$98,654

$104,250

$110,032

$114,587

$119,954

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months

Supplemental Information

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [e-mail].

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.