UHNW Luxury VIP Operations Coordinator

LVMH; New York (NY); On-site; USD 48,000 - 55,000; Full time

Job summary

Bulgari in New York seeks a PCM Coordinator to support High Jewelry portfolios by providing operational bandwidth for an ultra‑high‑net‑worth client base. You will manage VIP experiences, travel, events, shipping, and day-to-day discipline to ensure flawless execution across client journeys.

The role requires 3+ years supporting executives in luxury settings, exceptional communication, and a proactive, discreet approach.

Qualifications

• 3+ years supporting executives in luxury, retail, hospitality, fashion, or High Jewelry.
• Exceptional communication skills.
• Highly organized and calm under pressure.
• High level of emotional intelligence, discretion, proactivity.

Responsibilities

• High Jewelry Sales & Operational Support.
• Full operational support from client request to delivery.
• Payment processing, GR confirmation, and product accuracy checks.
• Store transfers, shipments, logistics timelines, repair oversight.
• Invoicing, urgent payment processing, and accurate store-level ringing.
• Liaise with High End product team to execute monthly client facing lookbook.

Skills

Executive support

Communication

Organization

Discretion & EI

Problem solving

UHNW client engagement

Event coordination

Evening/weekend availability

Tools

Excel

PowerPoint

Google Suite

Job description

Bulgari in New York seeks a PCM Coordinator to support High Jewelry portfolios by providing operational bandwidth for an ultra‑high‑net‑worth client base. You will manage VIP experiences, travel, events, shipping, and day-to-day discipline to ensure flawless execution across client journeys.

The role requires 3+ years supporting executives in luxury settings, exceptional communication, and a proactive, discreet approach.