Tuition Residency Reclassification Specialist

University of Maryland; Baltimore (MD); On-site; USD 57,000 - 68,000; Full time

Job summary

The University of Maryland, Office of the University Registrar, seeks a Residency Reclassification Specialist to manage tuition residency determinations and petition reviews. You will interpret BOR policy, respond to students and campus partners, and ensure accurate, timely decisions.

The role requires strong analytical thinking, attention to detail, and the ability to balance administrative rigor with excellent customer service, including in-person, phone, and email inquiries, while

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three (3) years of experience in related field.
• Additional work experience may be substituted on a year-for-year basis for up to four (4) years of the required education.

Responsibilities

• Manage residency reclassification for tuition purposes for enrolled students.
• Review petitions and render decisions in accordance with BOR policy.
• Respond to inquiries and provide excellent constituent service via phone, email, and in person.
• Review online services, assist with imaging, and prepare residency reclassification documents.
• Undertake special projects and assist with content updates and communications related to residency services.

Skills

Project management

Verbal & written communication

Analytical thinking

Independent work

Attention to detail

Education

Bachelor's degree

Job description

The University of Maryland, Office of the University Registrar, seeks a Residency Reclassification Specialist to manage tuition residency determinations and petition reviews. You will interpret BOR policy, respond to students and campus partners, and ensure accurate, timely decisions.

The role requires strong analytical thinking, attention to detail, and the ability to balance administrative rigor with excellent customer service, including in-person, phone, and email inquiries, while