TS/SCI Field IT Support Technician (Part-Time)

PlanIT Group LLC; Maryland; Hybrid; USD 15,000 - 25,000; Part time

Job summary

PlanIT Group LLC, located in Maryland, is seeking candidates to provide Tier I support for customers experiencing hardware, software, and application issues. Applicants must possess a TS/SCI clearance and have the ability to obtain a security+ certification prior to starting. This position offers flexible part-time hours including nights and weekends, catering to both full-time and part-time applicants.

The ideal candidate will have a strong customer service orientation and demonstrate technical troubleshooting skills. Join us for a rewarding opportunity at PlanIT Group LLC.

Qualifications

• Must have TS/SCI clearance.
• Ability to obtain security+ certification prior to starting.
• Working knowledge of computers, printers, and common Windows applications.

Responsibilities

• Provide Tier I contact and incident resolution to customers.
• Document incident status in database tools.
• Deliver polite and friendly customer service.

Skills

Customer service

Incident resolution

Technical troubleshooting

Job description

PlanIT Group LLC, located in Maryland, is seeking candidates to provide Tier I support for customers experiencing hardware, software, and application issues. Applicants must possess a TS/SCI clearance and have the ability to obtain a security+ certification prior to starting. This position offers flexible part-time hours including nights and weekends, catering to both full-time and part-time applicants.

The ideal candidate will have a strong customer service orientation and demonstrate technical troubleshooting skills. Join us for a rewarding opportunity at PlanIT Group LLC.