TS/SCI IT Support Specialist | Flexible Hours

Cymertek Corporation; Maryland; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Excellent Salaries

Flexible Schedule

401k Matching

Paid Leave

Job summary

Cymertek Corporation in Annapolis Junction, MD is seeking an IT Support Specialist to provide hands-on end-user support, troubleshoot hardware and software issues, and help maintain a secure, reliable IT environment.

You should bring strong problem-solving, clear communication, and the ability to adapt to changing priorities. This role offers exposure to federal contracting, a collaborative team, and opportunities to grow across IT operations.

Qualifications

• Bachelor's degree in IT or a related field.
• Experience delivering end-user IT support and handling tickets.
• Fundamental knowledge of networks and operating systems.

Responsibilities

• Troubleshoot hardware issues and peripheral devices.
• Communicate clearly with end-users and teammates.
• Maintain flexibility to cover varied work hours.
• Document technical issues and solutions for ticketing systems.
• Understand networking basics and capability to escalate when needed.
• Prioritize tasks to maintain IT service levels.

Skills

OS Proficiency

Remote Support Tools

Issue Documentation

Problem Solving

Scripting Basics

System Configuration

Education

Bachelor's degree

Job description

Cymertek Corporation in Annapolis Junction, MD is seeking an IT Support Specialist to provide hands-on end-user support, troubleshoot hardware and software issues, and help maintain a secure, reliable IT environment.

You should bring strong problem-solving, clear communication, and the ability to adapt to changing priorities. This role offers exposure to federal contracting, a collaborative team, and opportunities to grow across IT operations.