Trusted Traveler Program Admin Specialist

TeleSolv Group; San Luis (AZ); Sur place; USD 31 273 000 - 52 121 000; Plein temps

Résumé du poste

TeleSolv Consulting in San Luis, AZ is seeking a detail-oriented General Clerk III to support the Trusted Traveler Program with identity verification, appointment scheduling, and daily reporting.

Ideal candidates have a high school diploma or GED, two years of administrative experience with customer interaction, and proficiency in Microsoft Office. Local residency and Tier 4 Public Trust eligibility are required.

Qualifications

• Two (2) years of general administrative experience with customer interface.
• Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
• U.S. Citizenship is required.

Responsabilités

• May greet and check-in applicants.
• Verify identity of applicant and confirm required documents.
• Maintain up-to-date information on program requirements and enrollment process.
• Notify Government inspection staff of information affecting application.
• Check applicant information in government databases.
• Escort applicants to designated locations if needed.
• Provide performance reports.
• Compile data for daily CBP officer and contractor reports.
• Schedule interview appointments for Trusted Traveler Programs.
• Assist the public with creating accounts and submitting online applications for enrollment and renewal.
• Assist with membership card activation.

Connaissances

Customer service

Administrative experience

Formation

High school diploma or GED

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

TeleSolv Consulting in San Luis, AZ is seeking a detail-oriented General Clerk III to support the Trusted Traveler Program with identity verification, appointment scheduling, and daily reporting.

Ideal candidates have a high school diploma or GED, two years of administrative experience with customer interaction, and proficiency in Microsoft Office. Local residency and Tier 4 Public Trust eligibility are required.