Trusted Traveler Admin Clerk – Onsite El Paso

TeleSolv Group; El Paso (TX); On-site; USD 32,000 - 43,000; Full time

Job summary

TeleSolv Consulting in El Paso, TX seeks a General Clerk III to support Trusted Traveler Program operations onsite. You will assist applicants with identity verification, enrollment, appointments, and daily reporting, under Tier 4 background requirements.

The role requires U.S. citizenship, a high school diploma or GED, and two years of administrative experience with Microsoft Office. Reliable transport and punctuality are essential for timely check-ins and smooth processing.

Qualifications

• U.S. Citizen and eligible for a Tier 4 Public Trust background check.
• High school diploma or GED required.
• Two years of general administrative experience with customer interface.

Responsibilities

• Greet and check-in applicants.
• Verify identity and required documents for transactions.
• Maintain up-to-date information on program requirements and enrollment processes.
• Notify Government inspection staff of information affecting applications.
• Check applicant information by accessing government databases.
• Escort applicants to designated locations as needed.
• Provide daily performance reports.
• Compile data for CBP daily activity reports.
• Schedule interview appointments in the Trusted Traveler Programs Internal.
• Assist applicants with creating accounts and submitting online applications.
• Assist with membership card activation.

Skills

Administrative experience

MS Office proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TeleSolv Consulting in El Paso, TX seeks a General Clerk III to support Trusted Traveler Program operations onsite. You will assist applicants with identity verification, enrollment, appointments, and daily reporting, under Tier 4 background requirements.

The role requires U.S. citizenship, a high school diploma or GED, and two years of administrative experience with Microsoft Office. Reliable transport and punctuality are essential for timely check-ins and smooth processing.