Trusted Traveler Program Admin Clerk III

TeleSolv Group; Tucson (AZ); On-site; USD 26,000 - 44,000; Full time

Job summary

TeleSolv Consulting in Tucson, AZ is seeking a detail-oriented General Clerk III to support federal services, including identity verification, appointment scheduling, and daily reporting. This role requires local residency and a Tier 4 Public Trust background check, with professional attire and reliable transportation essential.

The position involves greeting applicants, verifying documents, assisting with Trusted Traveler Program applications, maintaining program materials, and generating daily

Qualifications

• Two years of general administrative experience with customer interface.
• Two years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
• High school diploma or GED from an accredited institution.

Responsibilities

• Greet and check-in applicants.
• Verify identity and ensure applicants have required documents to complete transactions.
• Maintain up-to-date information on program requirements and enrollment process.
• Notify Government inspection staff of information affecting an applicant's acceptance.
• Check applicant information against government databases.
• Escort applicants to designated locations as needed.
• Provide daily performance reports and compile data for CBP officers and staff.
• Schedule interview appointments in the Trusted Traveler Programs Internal.
• Assist the public with creating accounts and submitting applications for enrollment, renewal, and other updates.
• Assist with membership card activation.

Skills

Customer service

Administrative experience

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TeleSolv Consulting in Tucson, AZ is seeking a detail-oriented General Clerk III to support federal services, including identity verification, appointment scheduling, and daily reporting. This role requires local residency and a Tier 4 Public Trust background check, with professional attire and reliable transportation essential.

The position involves greeting applicants, verifying documents, assisting with Trusted Traveler Program applications, maintaining program materials, and generating daily