Trusted Personal Banker I: Teller & Advisor

Frost; Hickory Creek (AR); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus program

Job summary

Frost is hiring a Personal Banker I to be the first point of contact for customers, handling deposits, loans, and service issues while upholding integrity and trust. You will work across personal banking and teller duties, build client relationships, and help customers on their financial journey.

The role emphasizes customer service excellence, strong communication, and adherence to policies with ongoing training and growth potential within Frost's longstanding banking legacy.

Qualifications

• Exceptional customer service skills.
• Proficiency in Microsoft applications.
• Excellent written and verbal communication skills.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate customers on deposits and loans; assist with service or account issues.
• Handle teller transactions and cash handling in line with bank policies.
• Maintain cash on hand and balance daily settlements.
• Assist in risk management and loss prevention.
• Attend teller and personal banking training to stay updated on policies and regulations.
• Develop relationships with clients and be their main contact.
• Provide guidance to help customers with their financial journeys.
• Act with integrity, caring, and excellence to achieve win-win outcomes.

Skills

Customer service

Communication

Cash handling

Tools

Microsoft Office

Job description

Frost is hiring a Personal Banker I to be the first point of contact for customers, handling deposits, loans, and service issues while upholding integrity and trust. You will work across personal banking and teller duties, build client relationships, and help customers on their financial journey.

The role emphasizes customer service excellence, strong communication, and adherence to policies with ongoing training and growth potential within Frost's longstanding banking legacy.