Personal Banker I: Trusted Guide for Customers

Frost Bank; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Referral bonus

Job summary

Frost Bank is hiring a Personal Banker I to serve as the first point of contact for customers and deliver a high level of service. This role emphasizes trust, integrity, and relationship-building in a community-focused banking environment.

Responsibilities include balancing cash, processing deposits and loan guidance, and maintaining awareness of policies and regulatory requirements. A strong customer-service mindset and adaptability are essential in a fast-paced setting.

Qualifications

• Excellent written and verbal communication skills.
• Experience in cash-handling and fraud prevention.
• Proficiency in Microsoft Office and related applications.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate customers on deposits and loans and assist with service or account issues.
• Provide teller services including deposits, payments, and check cashing in line with bank policies.

Skills

Customer service

Cash handling

Communication skills

Microsoft Office

Education

College hours

Tools

Microsoft Office

Job description

Frost Bank is hiring a Personal Banker I to serve as the first point of contact for customers and deliver a high level of service. This role emphasizes trust, integrity, and relationship-building in a community-focused banking environment.

Responsibilities include balancing cash, processing deposits and loan guidance, and maintaining awareness of policies and regulatory requirements. A strong customer-service mindset and adaptability are essential in a fast-paced setting.