Personal Banker I: Build Lasting Customer Relationships

Frost; San Marcos (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Frost in Texas is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted, integrity-driven service in a fast-paced banking environment.

In this role you will handle deposits, loans, teller duties, and client relationships while upholding Frost's values and providing guidance on financial journeys. Training is provided, and you will have opportunities to grow within a team that supports your development.

Qualifications

• Exceptional customer service skills required.
• Proficiency with Microsoft Office and related applications.
• Excellent written and verbal communication abilities.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate and advise customers on deposits, loans and account maintenance issues.
• Uphold integrity and exercise good judgment in customer interactions.
• Deliver teller services including deposits, payments and check cashing per policy.
• Maintain cash on hand and prepare daily settlement of teller cash.
• Manage risk and actively practice loss prevention.
• Attend teller and personal banking training to stay updated on policies and laws.
• Develop relationships with clients as their primary contact.
• Provide guidance to customers on their financial journey and goals.

Skills

Exceptional customer service

Microsoft applications

Written and verbal communication

Education

College hours

Job description

Frost in Texas is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted, integrity-driven service in a fast-paced banking environment.

In this role you will handle deposits, loans, teller duties, and client relationships while upholding Frost's values and providing guidance on financial journeys. Training is provided, and you will have opportunities to grow within a team that supports your development.