Personal Banker I - Trusted Banking Advisor

Frost; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus program

Job summary

Frost is seeking a Personal Banker I in Fort Worth, TX to be the first point of contact for customers and to deliver trusted banking experiences while building lasting relationships in our community.

You will split time between personal banking and teller duties, educating customers on deposits and loans, processing transactions, and ensuring adherence to bank policies and regulations. The role emphasizes integrity, service, and growth within Frost.

Qualifications

• Strong customer service skills.
• Proficiency in Microsoft Office applications.
• Excellent written and verbal communication skills.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate customers on deposits and loans and assist with service or account maintenance issues.
• Maintain proper cash on hand and perform daily teller settlements.
• Provide teller services in accordance with bank policies and procedures.
• Develop relationships with clients and be their point of contact.
• Attend teller and personal banking training to stay current with policies and regulations.

Skills

Customer service

Communication

Relationship building

Problem solving

Tools

Microsoft Office

Banking software

Job description

Frost is seeking a Personal Banker I in Fort Worth, TX to be the first point of contact for customers and to deliver trusted banking experiences while building lasting relationships in our community.

You will split time between personal banking and teller duties, educating customers on deposits and loans, processing transactions, and ensuring adherence to bank policies and regulations. The role emphasizes integrity, service, and growth within Frost.