Client-Focused Personal Banker I

Frost Bank; Seguin (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k) match

Paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus

Job summary

Frost Bank is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted banking experiences. You will handle deposits, loans, and service inquiries while upholding integrity and excellent service. Build lasting client relationships and participate in ongoing training.

Role emphasizes adherence to policies, risk awareness, and a customer-first mindset as you support clients throughout their financial journey at Frost Bank.

Qualifications

• Exceptional customer service and communication skills required.
• Proficiency in Microsoft Office and basic computer skills.
• Experience with cash handling and fraud protection recommended.
• College hours or ongoing coursework preferred.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate and advise customers on deposits and loans; support service or account maintenance.
• Handle teller duties: deposits, payments, and check cashing per bank policies.
• Maintain cash on hand and perform daily settlements and proof transactions.
• Practice loss prevention and manage risk.
• Attend teller and personal banking trainings to stay updated on policies and regulations.
• Develop relationships with clients and be their primary contact.

Skills

Customer service

Microsoft Office

Communication skills

Cash handling

Fraud experience

Education

College coursework

Job description

Frost Bank is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted banking experiences. You will handle deposits, loans, and service inquiries while upholding integrity and excellent service. Build lasting client relationships and participate in ongoing training.

Role emphasizes adherence to policies, risk awareness, and a customer-first mindset as you support clients throughout their financial journey at Frost Bank.