Personal Banker I: Customer-Centric Teller & Advisor

Frost; Frisco (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability insurance

Life insurance

401(k) matching

Paid time off

Tuition reimbursement

Employee wellness program

Referral bonus

Job summary

Frost in Frisco, Texas is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted banking experiences with integrity and relationship-building. You will handle deposits, loans, and service inquiries while maintaining accuracy and compliance.

The role emphasizes customer-centric problem solving, cross-functional training, and ongoing development within Frost’s 150-year legacy of banking excellence in Texas.

Qualifications

• Customer service skills are essential and must be demonstrated in interactions with clients.
• Proficiency in Microsoft applications (Word, Excel, Outlook) for daily banking tasks.
• Strong written and verbal communication abilities across customer interactions.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate customers on deposits and loans and assist with service or account maintenance issues.
• Meet integrity standards and use good judgment in customer interactions.
• Provide teller services including deposits, payments, and check cashing per bank policies.

Skills

Exceptional customer service

Microsoft Office

Excellent communication

Education

College hours

Tools

Microsoft Office

Job description

Frost in Frisco, Texas is seeking a Personal Banker I to be the first point of contact for customers, delivering trusted banking experiences with integrity and relationship-building. You will handle deposits, loans, and service inquiries while maintaining accuracy and compliance.

The role emphasizes customer-centric problem solving, cross-functional training, and ongoing development within Frost’s 150-year legacy of banking excellence in Texas.