Truck Service Advisor I: Learn, Sell & Grow

TravelCenters of America; Franklin (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision & life保险

401(k) with company match

Paid vacation & holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service to customers, manage work orders and OTC transactions, and support parts sourcing. You will engage in suggestive selling, maintain clean service areas, and ensure safe, accurate handling of payments.

The role requires a High School Diploma or GED, strong communication skills, and prior cashier/customer service experience; experience in repair or parts shop is a plus.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; prepare and communicate quotes to customers.
• Source parts from outside vendors and coordinate delivery.
• Maintain cleanliness and safety of counters and showrooms; ensure professional presentation to customers and coworkers.

Skills

Customer service

Communication skills

Cashier experience

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide first-rate service to customers, manage work orders and OTC transactions, and support parts sourcing. You will engage in suggestive selling, maintain clean service areas, and ensure safe, accurate handling of payments.

The role requires a High School Diploma or GED, strong communication skills, and prior cashier/customer service experience; experience in repair or parts shop is a plus.