Truck Service Advisor I — Growth & Training Perks

TravelCenters of America; Walton (KY); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision and life保险

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, food,

Growth and training opportunities

Descripción de la vacante

TravelCenters of America is seeking a Truck Service Advisor (TSA) to provide first-rate service to customers with extensive knowledge of the products and services we sell. The TSA writes work orders, handles OTC transactions, and secures purchase orders while ensuring customers are returned to the road better than they came.

You will source parts, prepare quotes, and coordinate deliveries with vendors. The role requires strong communication, reliability, and a professional demeanor in a

Formación

• High School Diploma or GED required.
• Strong verbal and written communication skills.
• Previous cashier and customer service experience; repair or parts shop experience preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsabilidades

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; Understand various payment types.
• Ensure the cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of both our customers and team members.

Conocimientos

Customer service

Communication skills

Suggestive selling

Cashier experience

Professional appearance

Basic computer skills

Driver's license

Educación

High School Diploma or GED

Descripción del empleo

TravelCenters of America is seeking a Truck Service Advisor (TSA) to provide first-rate service to customers with extensive knowledge of the products and services we sell. The TSA writes work orders, handles OTC transactions, and secures purchase orders while ensuring customers are returned to the road better than they came.

You will source parts, prepare quotes, and coordinate deliveries with vendors. The role requires strong communication, reliability, and a professional demeanor in a